I purchased an upgrade from Trados Studio 2019 Freelance Plus to Trados Studio 2022 Freelance Plus on November 25.
There is, however, no license to be found in the "Licenses" field in my RWS account. Even my License of Trados Studio 2019 Freelance has disappeared.
(The download of Trados Studio 2022 is available under the Downloads tag)
Could you let me know where to find my license and license key to activate my product?
Thank you!
Hello Zsuzsa Adam ,
We will be pleased to help you with this problem, so have logged a support case on your behalf. We do prioritize customers who have a support contract, so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Case number: 00726805
Best regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
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Hi, please help, I am having this prolem too.
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