Hi there! I have an academic account that has already been added to the cloud but it seems that Trados Studio 2022 does not recognise it. It says that my ID of RWS is not linked to any cloud account. However, my admin states that it already has been conne

Trados Studio 2022 activation error message stating 'Your RWS ID is not linked to any cloud account. Create an account or contact your account administrator in the cloud.' with options to log out, accept, or seek help.

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[edited by: Trados AI at 1:46 PM (GMT 0) on 4 Mar 2024]

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0 Oana Nagy over 3 years ago

Hi Jose Morales ,

Please see if any of these 2 articles can help establish the connection correctly in relation to Language Cloud account:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038618 ( this also applies for Studio 2022, so you can disregard the version mentioned in the article)

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033239

I hope these can help!

Regards,

Oana

Oana Nagy | QA Engineer | RWS Group
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0 Oana Nagy over 3 years ago

Hi Jose Morales ,

Please see if any of these 2 articles can help establish the connection correctly in relation to Language Cloud account:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038618 ( this also applies for Studio 2022, so you can disregard the version mentioned in the article)

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033239

I hope these can help!

Regards,

Oana

Oana Nagy | QA Engineer | RWS Group
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Documentation Survey: help us offer you better documentation! Translate

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Trados Portfolio > 2. Licensing and Installation

Hi there! I have an academic account that has already been added to the cloud but it seems that Trados Studio 2022 does not recognise it. It says that my ID of RWS is not linked to any cloud account. However, my admin states that it already has been conne