Hi,
I was working with my licensed Trados Starter 2022 when my office experienced a sudden power loss, including my computer. After rebooting and trying to continue work, the program says claims my license is deactivated and won't accept the activation code, which shows as 'in use' on my SDL licenses page.
Need help ASAP as I'm working on multiple projects.
Best regards,
Tomi Muhonen
Finland
Tomi Muhonen We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00727174 .
Thank you so much!
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