Problem with Trados License Manager

Question

Good morning, We are still experiencing problems with the SDL licenses. It initially seemed to work, but my colleague now can still not start Studio if my computer is not on. When she starts her pc, she gets the following error message : Service 'Sdl.Translation.Studio.Api.ProjectManagement.IProjectManagementService' could not be started. 
 
 When she opens the Trados License Manager, it is empty. Would it be possible to assist us? Kind regards, Katrien.

Sorin Perta · Answer

Hello Katrien Van Extergem 
 If both licenses are activated on your computer in License Manager then it`s normal not to be able to connect. If you and your colleague are the only 2 users using Studio then you can deactivate the license from License Manager, activate one back on your computer and activate the other one on your colleagues computer in License Manager. That way she will be able to use Studio regardless if your computer is On of Off. The only thing she needs to take in consideration is that she needs to use her computer name when connecting Studio. 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

Problem with Trados License Manager