I cannot use an extra activation on my laptop

Question

As the title says, I cannot use my extra activation for Trados Studio 2022 Freelance Plus on my laptop. Resetting the licence or using the offline option don't work. I'm travelling tomorrow and won't be back until January, so I really need to work on my laptop during Christmas. 
 For reference, this is the error message that appears after using the offline activation option:

Sorin Perta · Answer

Marc Escalera We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00728337 .

Trados Portfolio > 2. Licensing and Installation

I cannot use an extra activation on my laptop