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Computer on which the licence is installed no longer turns on, so I cannot deactivate it on that computer. I wonder what is the best procedure.
RWS Community
Computer on which the licence is installed no longer turns on, so I cannot deactivate it on that computer. I wonder what is the best procedure.
Hello Chantal Tougas
You have an extra activation for your license. Please try to activate that one and then try to reset the old activation as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
