Going away so will be using my laptop. Couldn't deactivate from within Trados 2022 on my desktop computer so deactivated offline, codes matched, the website said error occurred while deactivation. Info on my account says 1 license in use. However, Trados HAS been deactivated. Cannot activate on my laptop, the copy on my desktop already deactivated. Left without Trados. Please advise.
Marcin Pawlowski We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00729163 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Marcin Pawlowski We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00729163 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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