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My laptop died and I am setting up my new laptop. I am unable to deactivate the license offline. Can anyone help?
RWS Community
My laptop died and I am setting up my new laptop. I am unable to deactivate the license offline. Can anyone help?
Sara Baroni We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00729290 .
Sara Baroni We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00729290 .