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I did not know that I could only reset my licenses 3 times.
I formatted both computers last week, thus I have no way of deactivating offline.
It said me to contact support.
What can I do about this issue?
RWS Community
I did not know that I could only reset my licenses 3 times.
I formatted both computers last week, thus I have no way of deactivating offline.
It said me to contact support.
What can I do about this issue?
bora özgen kas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00729442 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
bora özgen kas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00729442 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub