Hello Sinan Alpertonga 

Please try to activate your subscription following the steps from this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039952

Thank you,
Sorin

Hello Sinan Alpertonga 

Please try to activate your subscription following the steps from this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039952

Thank you,
Sorin

Hi. Sorin,

I have tried that step. But what I ve written below what I come across.

- opened Trados Studio 2022 Product Activation and chose my account "Sinan Alpertonga - ID 509830" and was directed to my LanguageCloud subscription after clicking on "Trados Freelance Personal"

- checked my "manage account" menu and "connected devices". I can log into my web browser account but I cannot log into my Desktop/PC account

- I do not see the "activate" button under the question "Do you want to activate it now?", and the "Trados Studio Freelance Cloud Capabilities" selection on the Trados Studio 2022 Product Activation pop-up screen,

- So, when I click "ok" after choosing my subscription account (but not seeing the "activate" button) on Trados Studio 2022 Product Activation pop-up screen, 

- I get the pop-up error message "the product license has been deactivated and Trados Studio will now exit. To start Trados Studio again, you must activate the product."

I don't know what step to take. Totally uninstalled the program and re-installed but still again the same. 

Kindly please open a support case, as I need to use Trados Studio with my work ASAP.