. and I couldn't find my products and licenses under my account (29983804@qq.com). so that i couldn't request reseting my activation code. please help find my valid account. my another email address is annayu_hc@163.com.
Hello,
You have no licenses associated with the first email address so please log into your RWS account with your second address to be able to see your license codes.
You can reset the license ( as this appears in use ) following the steps in the article below
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
If this doesn't work please let me know.
Thank you,
Bogdan
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