Problem with MT enhanced plugin (API google translation) and deactivating license

I have Trados Studio 2021 freelancer plus
I bought v 2022 update
I activated it online recently.

but after entering the API code google in MT enhanced plugin  a message is displayed "An item with the same key has already benn added".

Now i cant deactivating license  / online and offline

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    but after entering the API code google in MT enhanced plugin  a message is displayed "An item with the same key has already benn added".

    Sounds as though you might have duplicated the plugin, possibly by installing an older version first finding it doesn't work so then installing the correct one over the top.  I'd reset your plugins to solve that one.  

    Please delete the following folders and then reinstall your plugins after making sure you have the latest ones for your product, either from the appstore at https://appstore.rws.com/ or by using the integrated appstore in Trads Studio:

    c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\17\Plugins

    c:\Users\%username%\AppData\Local\Trados\Trados Studio\17\Plugins

    c:\ProgramData\Trados\Trados Studio\17\Plugins

    If you have manually downloaded your plugins from the AppStore then double click them to install them again, or preferably download the ones you want and install them via the integrated AppStore in Trados Studio.

    I'll log a case for your licence issue.

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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Reply
  •  

    but after entering the API code google in MT enhanced plugin  a message is displayed "An item with the same key has already benn added".

    Sounds as though you might have duplicated the plugin, possibly by installing an older version first finding it doesn't work so then installing the correct one over the top.  I'd reset your plugins to solve that one.  

    Please delete the following folders and then reinstall your plugins after making sure you have the latest ones for your product, either from the appstore at https://appstore.rws.com/ or by using the integrated appstore in Trads Studio:

    c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\17\Plugins

    c:\Users\%username%\AppData\Local\Trados\Trados Studio\17\Plugins

    c:\ProgramData\Trados\Trados Studio\17\Plugins

    If you have manually downloaded your plugins from the AppStore then double click them to install them again, or preferably download the ones you want and install them via the integrated AppStore in Trados Studio.

    I'll log a case for your licence issue.

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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