Lin Qi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to community.rws.com/.../hi-i-need-to-activate-my-license-of-sdl-trados-2017-on-my-new-laptop hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00729674 .

Dear Mr. Vadean, 

Appreaciate for your prompt reply. Especially at the such special occasion end of this year and Christmas... 

I will await your team's reply, thanks again for your quick response and further help to me. Tks