I got a new laptop and I'm trying to deactivate my license of Trados 2019 of the old one, but it's been impossible. I've tried to do it online and offline with no succes. Can you help me, please?
Thank you very much.
Jordina

I got a new laptop and I'm trying to deactivate my license of Trados 2019 of the old one, but it's been impossible. I've tried to do it online and offline with no succes. Can you help me, please?
Thank you very much.
Jordina

Jordina Puñet We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00729990 .
Jordina Puñet We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00729990 .