Hi, good morning,
Emilie CLERFEUILLE here.
Bought Trados 2017 back in 2018, and the last couple of years, I haven't used it a lot, so I had suppressed it from my computer.
Today, downloaded it again, and when I opened it, I saw that I was on a 30 days trial mode.
My licence states it has no expiry date, could you please help?
Thanks a lot
Emilie
Emilie CLERFEUILLE We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00730015 .
Awesome, thanks for the prompt reply!
Awesome, thanks for the prompt reply!
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