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Hello, I forgot to deactivate my license before upgrading Windows, an now I cannot activate Trados on the PC. Could you please help?
thanks,
Anca
RWS Community
Hello, I forgot to deactivate my license before upgrading Windows, an now I cannot activate Trados on the PC. Could you please help?
thanks,
Anca
Anca TOLEA We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00730065 .
Anca TOLEA We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00730065 .