Hi,
I bought an SDL Trados 2021 Freelance license in 2021. I have since bought a new computer and moved to a new country. Is it possible to deactivate the license on my old computer from afar, and reinstall in on my new one afterwards, or do I need access to my old computer? I would be grateful if you could indicate the steps I need to follow.
Thank you,
Oshrat Silberbusch
Oshrat Silberbusch We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00730859 .
Oshrat Silberbusch We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00730859 .
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