I try and activate the online products for my company but any time I enter the activation codes of my licenses I receive an error message saying that it was not possible to connect to the activation server. Can you please assist?

I try and activate the online products for my company but any time I enter the activation codes of my licenses I receive an error message saying that it was not possible to connect to the activation server. Can you please assist?

Hello Raffaele Sena
Please try to activate the licenses offline:
1. For single user licenses: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784
2. For Network licenses (2019 or older): https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038819
3. For Network licenses (2021 / 2022): https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039826
Thank you,
Sorin