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Hello,
I have the program on 2 computers, but I need to replace one of them, and I can't deactivate my license to install Trados on my new computer. I have tried to use the "reset my license" option, but that option is not shown. I only got this option:
Can't activate online? – Get an offline Activation Certificate Can't deactivate online? – Deactivate offline
I have tried the deactivate offline option, and I got the Offline deactivation ticket, but when I try to generate the certificate, I got a message that this code is not valid.
Thank you in advance for your help!
