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I would like to deactivate my license on my stolen laptop, but I can't do it from my RWS account (and the resetting option does not work). Could you please help?
RWS Community
I would like to deactivate my license on my stolen laptop, but I can't do it from my RWS account (and the resetting option does not work). Could you please help?
Léna Séguy-Loubradou We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00732934 .
Léna Séguy-Loubradou We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00732934 .