Dear who may be concerned
I deactivate my SDL Trados Studio 2021 Professional before reset my computer.
It didnot work well on line, so I even click offline deactivation and got an eamil reply.
However, I still cannot reset my license, plseae kindly reset the license.
Thank you for your atten and support.
Happy and healthy new year.
With nest wishes
GwiHyang Lee
Gwi Hyang Lee We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00733024 .
Gwi Hyang Lee We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00733024 .
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