License is showis deactivated

Question

Hello 
 
 My license shows deactivated and I am not able to see Downloads and License tabs in portal. 
 
 regards 
 Sreekanth

Oana Nagy · Answer

Sreekanth V We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00733238 .

Trados Portfolio > 2. Licensing and Installation

License is showis deactivated