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Hello! My company holds several licenses but we can't seem to be able to activate any product online. Moreover, we are unable to connect to the server. We are unable to work. Can I please receive assistance?
RWS Community
Hello! My company holds several licenses but we can't seem to be able to activate any product online. Moreover, we are unable to connect to the server. We are unable to work. Can I please receive assistance?
Raffaele Sena We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00733248 .
Hello Ana-Lorena, thank you for you reply! Would you be so kind as to please also cc giuseppe.difuria@lawlinguists.com and lavori@lawlinguists.com?