I am trying to activate an extra activation on my laptop but in my licenses it appears that it is already in use, how can I fix it?

I am trying to activate an extra activation on my laptop but in my licenses it appears that it is already in use, how can I fix it?

octavio martinez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00737285 .