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Hi I bought my Studio back in 2018, and today I need it and tried to open but failed.
The license does not work.
Could you please help,
Order number - 481708
thanks a lot
Emilie
RWS Community
Hi I bought my Studio back in 2018, and today I need it and tried to open but failed.
The license does not work.
Could you please help,
Order number - 481708
thanks a lot
Emilie
Emilie CLERFEUILLE We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00737949 .
Emilie CLERFEUILLE We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00737949 .