Hello, I work with a fix computer and a labtop. I recently changed my laptop and cannot reinstall my licence freelace plus, although I deinstalled the licence on the old laptop. Can you please reset the "1*" licence in my account? If reinitiate the licence I'm afraid it will have an impact on my fix comptuer.
Hélène Osmond We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00756313 .
Hélène Osmond We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00756313 .
Translate
