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Good morning,
We have tried many times to upgrade our floating license from Studio 2019 to Studio 2022.
The upgrade does not work and we cannot stop working, we have many projects going on.
Thanks for the help!
RWS Community
Good morning,
We have tried many times to upgrade our floating license from Studio 2019 to Studio 2022.
The upgrade does not work and we cannot stop working, we have many projects going on.
Thanks for the help!
Silvia Monreal We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00772722 .
Silvia Monreal We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00772722 .