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Hi. I need to reset my PC and need to deactivate the Trados Studio 2022 license, but the deactivate button didn't work. (Error ID: 653) Nor does the deactivate offline tool. Could you please help? Thank you.
RWS Community
Hi. I need to reset my PC and need to deactivate the Trados Studio 2022 license, but the deactivate button didn't work. (Error ID: 653) Nor does the deactivate offline tool. Could you please help? Thank you.
Vasaporn Chaiyakul We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00772909 .
Vasaporn Chaiyakul We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00772909 .