Our company has resently upgraded from 2019 to 2022. We did the upgrade and today Studio is asking for the activation code. I go to the account website and the license is not there. Not even the old one What is happening? The order of the upgrade is in the this though.
I cannot work. Please, help!
Gabriela Lorenzo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00773197 .
Paul Filkin | RWS
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