Hi,
I am unable to deactivate my license. An error message is displayed while trying to do so.

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[edited by: RWS Community AI at 11:05 PM (GMT 0) on 14 Nov 2024]

Hi,
I am unable to deactivate my license. An error message is displayed while trying to do so.


C. Rondeico We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00773721 .