Hi, I purchased a license on in 2021 and installed Trados on my laptop. The laptop has now died and I need to deactivate the license and reactivate it on my desktop but when I try to deactivate I get an error message. Please help urgently!
Joanna Duggan We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00773861 .
Paul Filkin | RWS
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