I have an instance of my Trados license running on a machine that has crashed. I'm attempting to deactivate my license offline, but receive an error message after pasting in the offline deactivation ticket. Please let me know how I can deactivate the license so I can move Trados to my new machine. Thank you.
Hello Daniel Kelley
Please try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin
Hello Daniel Kelley
Please try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin
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