Activation failed. Could not connect to the activation server. Check the activation server address in the provider settings. Żądanie zostało przerwane: Nie można utworzyć bezpiecznego kanału SSL/TLS.

I'm trying to re-install my license of Trados in a computer after disc formatting and installing a new operating system and an error appears when entering the activation code as follows:

Activation failed. Could not connect to the activation server. Check the activation server address in the provider settings. Żądanie zostało przerwane: Nie można utworzyć bezpiecznego kanału SSL/TLS.

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Parents
  • We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00774589 .

    Lydia Simplicio | RWS Group

    _______
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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Reply
  • We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00774589 .

    Lydia Simplicio | RWS Group

    _______
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
Children
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