Offline deactivation error

I am trying to deactivate SDLSDL Trados Studio Offline Deactivation window with an error message popup saying 'Failed to deactivate offline. The specified deactivation authorization may not be valid. Validate your deactivation authorization against the authorization in your SDL Account.' trados 2019 offline. But it is giving an error. Please help. 



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[edited by: Trados AI at 1:54 PM (GMT 0) on 4 Mar 2024]
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