Hello,
We can not reset our licence online or offline.
Can you help us with this?

See image for the licence.
Thanks.
Generated Image Alt-Text
[edited by: Trados AI at 1:54 PM (GMT 0) on 4 Mar 2024]

Hello,
We can not reset our licence online or offline.
Can you help us with this?

See image for the licence.
Thanks.

Thomas Lubbers We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00775118 .
Thomas Lubbers We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00775118 .