Have had a system upgrade, which left me with an active Freelance license that will not deactivate via the RWS website -- neither the online, nor the offline deactivation worked. All the Studio files are gone, so there is no way to deactivate it through the software on my PC. How do I regain access to my license?
Andrzej Sawicki We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00775582 .
Paul Filkin | RWS
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