Hello, I need assistance with the deactivation of Trados 2021 installed on a computer which I dont' have access to anymore. Offline deactivation doesn't work, nor does the reset procedure. Yhank you.

Hello, I need assistance with the deactivation of Trados 2021 installed on a computer which I dont' have access to anymore. Offline deactivation doesn't work, nor does the reset procedure. Yhank you.

Daniela Parola We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00775583 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Daniela Parola We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00775583 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub