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I need to deactvate my license to repair my PC, but Trados shows this:
Could you help, please?
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[edited by: Trados AI at 1:54 PM (GMT 0) on 4 Mar 2024]
I need to deactvate my license to repair my PC, but Trados shows this:
Could you help, please?
Sabrina Silva We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00775584 .
Paul Filkin | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
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I received an e-mail saying: "I have reset your license and you should now be able to reactivate it without any problems.
I don't know if my license is active or not.
Can you reply to the email? That way you'll get to the support team who are helping you.
Sorin Perta fyi.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
