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I changed computers without deactivating my licence, and now I can't active it on my new computer. I've tried resetting my licence from my account, but I'm getting an error mesage. How can I fix the issue ?
RWS Community
I changed computers without deactivating my licence, and now I can't active it on my new computer. I've tried resetting my licence from my account, but I'm getting an error mesage. How can I fix the issue ?
Marine Picamoles We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00775985 .
