Hi, my computer with Studio 2019 Freelance installed crashed and cannot be used anymore. Offline deactivation from my new computer failed (although I received a "deactivation ticket" in my mailbox). How do I proceed from here to deactivate my license?
Rosa Torras We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00776306 .
Paul Filkin | RWS
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Thank you, Paul. My issue has now been solved.
Thank you, Paul. My issue has now been solved.
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