I want to move my Trados to my new PC. I tried to deactivate the licence on the older PC. On the PC, it appears to have been deactivated, but the RWS Account web page still shows that the license is in use. I tried "Reset License", but I got an error. Could you help me？
Junko Akita We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00776428 .
Junko Akita We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00776428 .
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