Hello,
Recently the computer which had the license for Trados stopped working. Since the repair would take some time (it's still not repaired), I opted to use another computer.
I would like to use my Trados license on the computer I am using right now. The problem is that I can't deactivate the license on the broke computer for obvious reasons, so I can't transfer the license to the current one.
Could you please help me with this issue?
Thank you,
Kind Regards,
Teresa
Hello Teresa Sousa
Please try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin
Hi Sorin Perta
Many thanks and my apologies for only replying now, I didn't receive an email notification, I need to check my settings 
I'll proceed following the instructions in the article.
Thank you,
Teresa
Hi Sorin Perta
Many thanks and my apologies for only replying now, I didn't receive an email notification, I need to check my settings
I'll proceed following the instructions in the article.
Thank you,
Teresa
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