Hi Everyone,
I need to transfer my Trados Studio 2019 licence from an old to a new laptop. However, I am getting an error message "deactivation failed. Error 202 lock info is not matching". Can anyone help me with that?
Regards,
Malgorzata
Małgorzata Suwińska We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00776638 .
Małgorzata Suwińska We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00776638 .
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