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[edited by: Trados AI at 1:56 PM (GMT 0) on 4 Mar 2024]



I see you have purchased a machine translation monthly plan. Your Starter subscription is expired and in any case, it does not grant access to machine translation. For the plan you purchased you would need a Freelance license as well. Please submit a case with our Language Cloud team at https://gateway.sdl.com/WebToCaseLCMT and my colleagues will refund you and perhaps recommend you something more suited to your needs.
Kind regards,
Elisa
Elisa Maxim| RWS Group
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