Hi, I need help deactivating and activating my license since my old computer stopped working. I need to install the product in my new computer. Thank you!

Hi, I need help deactivating and activating my license since my old computer stopped working. I need to install the product in my new computer. Thank you!

Hello Kimberly Martinez
Please try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin