Following a Windows Update on my PC, my Trados licence has been deactivated and there's now way I can activate it again. It happened the same just over a month ago and I had to ask for the Trados support team to fix it. Apparently there were some corrupt files that caused the issue and I believe it is the same case now. Can you please help me fix it?
Chiara Guerrini We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00778022 .
Oana Nagy | QA Engineer | RWS Group
Chiara Guerrini We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00778022 .
Oana Nagy | QA Engineer | RWS Group
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