Hello, my 2019 SDL Trados is having all sorts of problems (crashing, plug-ins not working), and I'm trying to deactivate the licence to de- and reinstall the program. However, it says there a multiple instances of the program running. Can you help?
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00778288 .
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