I deactivated my license in my computer so I could activate it in a different laptop, but when inserting my activation code, it shows an error. When trying to activate offline, I access my RWS account but my license is not on the list. I purchased a Trados 2017 license with no expiration, and it was showing earlier today. Please help! I need to activate the product in my laptop as I am travelling tomorrow.
Lidia Juarez Alonso We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00779021 .
Paul Filkin | RWS
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