I could see there's one available license when I failed to deactivate one on my old laptop and now I can't see my license at all.

I could see there's one available license when I failed to deactivate one on my old laptop and now I can't see my license at all.

Hyejin Choi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00779479 .
Oana Nagy | QA Engineer | RWS Group