Hello,
I have got some issues with my PC lately so I have had to reset the license a few times. Now, I have formatted my PC but I can no longer activate Trados Studio! Can you please reset my license?
Btw, your support system is at least disappointing.
Georgios Kourtis Thank you... I appreciate having to wait for 9 minutes is disappointing. We will be pleased to help you anyway with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00779520 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Georgios Kourtis Thank you... I appreciate having to wait for 9 minutes is disappointing. We will be pleased to help you anyway with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00779520 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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